OnePass (CWEM) Password Expiry Arrangement

17/10/2017 to 17/11/2017

Dear CUHK staff and students, please note the following announcement from ITSC which will affect your access to Library services.  If you have not changed your OnePass password since Oct 1, 2017, please change your password before it expires on Oct 17.  If you need to use a Library computer but your password has already expired, please make use of the visitor's PCs (

According to OnePass (CWEM) Password Policy, OnePass (CWEM) Password must be changed regularly. This year, ITSC has specially arranged the expiry date of all OnePass (CWEM) passwords on the same date.

OnePass Password Expiry Date

The Coming Expiry Date of OnePass (CWEM) Password: Oct 17, 2017

This expiry date applies to all CUHK staff and students, unless you have changed the password on or after Oct 1, 2017.

When your password expires, you cannot access Central IT services including email, WiFi, VPN, MyCUHK, CUSIS, CUPIS, etc. and all Library services that require login.

Your Action

Please change your password before it expires. To change your OnePass (CWEM) password, you may 

  1. Click “Change Current / Expired Password” on OnePass or CUHK Login Page OR
  2. Click “Change OnePass (CWEM) Password” in "MyPage" after logging into MyCUHK

To minimize the impact on you, you can still change your password through the first method even though it expires.


  1. Department IT Support (Staff Only)
  2. ITSC Service Desk