OnePass (CWEM) Password Expiry Arrangement

04/10/2019 to 01/11/2019

Dear CUHK staff and students, please note the following announcement from ITSC which will affect your access to Library services.  According to OnePass (CWEM) Password Policy, OnePass (CWEM) Password must be changed regularly.

If you have not changed your OnePass password since Jul 1, 2019, please change your password before it expires on Oct 8.  If you need to use a Library computer but your password has already expired, please make use of the visitor's PCs (

OnePass Password Expiry Date

The Coming Expiry Date of OnePass (CWEM) Password: Oct 8, 2019

This expiry date applies to all CUHK staff and students, unless you have changed the password on or after Jul 1, 2019.

When your password expires, you cannot access Central IT services including email, Office 365, MyCUHK, CUSIS, CUPIS, WiFi, VPN, etc. and all Library services that require login.

Your Action

Please change your password before it expires. To change your OnePass (CWEM) password, you may 

  1. Click “Change Current / Expired Password” on OnePass or CUHK Login Page OR
  2. Click “Change OnePass (CWEM) Password” in "MyPage" after logging into MyCUHK


  1. Department IT Support (Staff Only)
  2. ITSC Service Desk